Stowarzyszenie Partnerstwo dla Krajny i Pałuk Program Rozwoju Obszarów Wiejskich +48 52 382 44 50

General conditions of sale

General Conditions of Sale, Supply and complaints WOMIX

I. Delivery

  1. The condition of cooperation is to deliver Provider - the company WOMIX copy of the current registration documents Recipients: VAT, company registration number, a copy of the Register of the National Court Register or an entry from the Central Registration and Information on Economic Activity (and possibly the power of attorney of the person ordering, and not included in the documents referred to above as authorized).
  2. The recipient shall submit a written order based on the general conditions of sale and supply, trading conditions and the currently valid price list, by sending them an e-mail to: biuro@womix.pl or fax to the number: +48 52 382 44 51.
  3. Products at the warehouse Providers are delivered within 7 days from the date of the order to the address of the supplier.
  4. Time of delivery of other goods is 2 - 8 weeks from the date of receipt of the contract to address the Supplier.

II. Complaints due to incorrect or incomplete shipment:

  1. The recipient must immediately check the shipment. Any faults detected, loss, damage or other external visible defects must be notified in writing within maximum 3 working days of receipt.
  2. Complaints late can not be taken into account.
  3. The other rights under warranty are excluded.

III. The payments

  1. The payment deadline is indicated on the invoice.
  2. The payment deadline is date of registration payment to the bank account of the Supplier.
  3. In case of delay in payment Supplier shall be entitled to statutory interest.
  4. Acceptance of delivery constitute recognition of receivables resulting from the invoice.

IV. The reservation of ownership

  1. In order to secure payment for the sale of goods, the supplier has the right to establish financial security of their choice, in particular in the form: the retention of title of goods, transfer of ownership of collateral, blank promissory note with a promissory note, which will be submitted by the deadline agreed by the Supplier and Buyer.
  2. In case of reservation of ownership of the goods, recipient can not during the period of retention of title transfer ownership of the reserved goods as collateral or pawn it. He is obliged to treat reserved goods with the merchant diligence and protect it from any kind of damage, loss, theft or loss.

V. The warranty and warranty repairs:

  1. The warranty is granted in the Polish Republic for a period of 24 months from the date of sale.
  2. Any warranty and post-warranty repairs will be made in the company's service department WOMIX in Szubin, ul. Sportowa 31.
  3. If you do not provide with a good warranty card, the basis for the provision of the guarantee is the invoice for purchased product.
  4. The warranty covers only damage caused by hidden defects occurring products supplied and applies only to those products. The warranty does not cover the costs of other services or activities related to the goods subject to a complaint provided by WOMIX.
  5. The obligation to guarantee expires if the supplied goods has been modified, or if the claimant did not meet the call WOMIX to return the damaged goods.
  6. The complaint must be in writing. The complaint should include in particular:

- Protocol of complaint under the guarantee stating the product defect with the given name, surname and telephone contact to the person handling the matter and the precise determination of the code of the goods covered by the complaint
-
The full number of the purchase invoice and the date of sale
-
A copy of the warranty card


Claims must be submitted:

-        Mail to biuro@womix.com.pl,

-         By fax to +48 52 382 44 51.

The protocol of complaint under warranty is available here.

  1. The company WOMIX consider complaints within 14 days from the date of delivery to the address of the company WOMIX
  2. At the written request of an advertiser, it is possible to return the goods advertised at the expense of the advertiser.